A smile or a poke goes a long way....

Holding a door open for someone,  letting someone "cut" in-line, posting a "like" or a "poke" on Facebook all have a lot in common.  The thread that runs thru all of the above is two fold.  They are all a form of customer service and they all generate a smile from the recipient.  

The days of customer service are not dead....they just need to be found and spread.  The Real Estate/Mortgage business has evolved dramatically.  The one thing that has stayed constant is those that really care for the client and do not treat them as a "transaction" remain successful.  Much to the dismay of the reports you may hear.....there are loans to be had.  There are houses to sell...and there are homeowners to make happy.  The Real Estate professionals I deal with are saying this is one of the busiest years they have seen.  The phones are ringing and the doors are being unlocked.  If your sales professional takes their time with you, guides you in the right direction and consults with you as opposed to sell to you....you can be a homeowner.

The best feeling in the world is when I am at a closing for one of my mortgage clients...the papers are signed...the sweat is wiped from the brow...and that magic package slides across the table...in that manilla envelope are the keys to a new home and a garage door opener.  The look on the new homeowners face is priceless...that look is one of thanks for a great job well done and superior customer service.

Take a minute today to hold open a door......say thank you...or Poke on Facebook.  The return you get will make your day!